How to solve issues with push notifications on your Iphone

If you’re troubled with not receiving alarms from the app Tryva – it’s most likely a temporary problem. Follow this guide to fix notifications not working on your Iphone.

Perform a test alarm

In the app Tryva you can perform a Test alarm to ensure you have the correct settings on your phone. You can find the Test alarm here:

1. Open the app Tryva on your phone.
2. Press ”You”.
3. Press ”Try how an alarm works”.
4. Read the information and start Test alarm by pressing ”Perform a Test alarm”
   
   Note: If you recently downloaded the app – wait 30 minutes and try Test alarm again if it didn’t work the first time.

Turn off Focus mode

Check that you do not have a focus mode (for example ”Do not disturb mode”) set on your phone that prevents you from receiving notifications. Settings for focus modes can be found in your phone’s settings under the heading ”Focus”. If you often use, for example, ”Do not disturb mode” on your phone, you can choose to allow notifications specifically from the Tryva app. Then you can continue to receive alarms even if you have a focus mode activated.